Terms of Service

DOA-Creative Co (doing business as DOA-Creative Co) provides website design and management, hosting coordination, marketing support, and optional photo/video creative packages. Contact us at doacreativeco@gmail.com or (860) 515-0319.

Some features require an account. You must provide accurate information and keep your login credentials secure. You are responsible for activity under your account. We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security or legal risk.

Client portal access is typically offered after a consult or by invite. Admin access is limited to authorized DOA staff.

Booking a consult or submitting a form does not create a binding project contract until we confirm scope, pricing, and deliverables in writing (email or signed agreement). Package names (Site, Growth, Premium, or others we publish) describe offerings that may change; the terms of your specific engagement control if they differ from marketing copy on the site. Fees, renewals, cancellations, and refunds are described in our Refunds & Billing Policy. See also our Disclaimer.

You agree not to:

• Misuse the Services, attempt unauthorized access, or disrupt our systems
• Upload unlawful, infringing, harassing, or harmful content
• Impersonate others or misrepresent your affiliation with a business
• Use the Services to send spam, scrape data, or probe for vulnerabilities without permission
• Bypass rate limits, authentication, or other security controls

The site design, branding, software, and DOA content are owned by DOA-Creative Co or our licensors. Client project deliverables (websites, creative assets) are subject to the ownership and license terms in your project agreement. Until payment and handover terms are met, we retain rights as stated in that agreement.

If you believe content on the Services infringes your copyright, contact doacreativeco@gmail.com with enough detail for us to locate the material and respond (a DMCA-style notice is appreciated when applicable).

We may use third-party tools (for example email delivery via Resend, payments via Stripe/Square, hosting, calendaring, or messaging). Your use of those tools may also be subject to their terms. We are not responsible for third-party outages or policies outside our control.

Our collection and use of personal information is described in the Privacy Policy. Cookie practices are described in the Cookie Policy.

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted availability or that the Services will meet every business outcome you hope for.

To the fullest extent permitted by law, DOA-Creative Co and its owners will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of the Services. Our total liability for any claim relating to the Services is limited to the greater of (a) the amounts you paid us for the Services giving rise to the claim in the 12 months before the claim, or (b) $100 USD. If you have a signed Package Services Agreement for paid package work, that agreement’s liability terms apply to those package services and are aligned with this same 12-month / $100 cap.

You agree to defend and indemnify DOA-Creative Co against claims arising from your misuse of the Services, your content, or your violation of these Terms, to the extent permitted by law.

You may stop using the Services at any time. We may suspend or end access if you breach these Terms. Provisions that by nature should survive (including IP, disclaimers, and limitations) will survive termination.

We may update these Terms from time to time. The “Last updated” date will change when we do. Continued use after changes means you accept the updated Terms. Material changes may also be communicated by email or a notice in the portal when practical.

These Terms are governed by the laws of the State of Connecticut, USA, without regard to conflict-of-law rules. Courts located in Connecticut will have exclusive jurisdiction, except where applicable law requires otherwise.

Questions about these Terms: doacreativeco@gmail.com